Job Description
Clearance: Active SC Clearance Required We are currently recruiting for an experienced Senior Mac Support Engineer to join a specialist End User Computing (EUC) team supporting secure, large-scale IT environments across the UK public sector. This is an excellent opportunity for a highly skilled Apple specialist to take on a senior technical role, providing advanced 3rd line support, contributing to endpoint solution design and helping to shape the ongoing development of Mac device management and security. Working within a collaborative technical team, you will play a key role in maintaining and improving enterprise Apple environments, supporting critical services and driving best practice across endpoint management, automation and security. Key Responsibilities Provide expert 3rd line technical support and act as the escalation point for complex macOS issues. Design, implement and optimise Unified Endpoint Management (UEM) solutions, primarily using VMware Workspace ONE, alongside legacy Jamf Pro environments. Support the configuration, deployment, management and security of Apple devices across large-scale enterprise environments. Mentor and provide technical guidance to junior Mac Support Engineers, promoting knowledge sharing and best practice. Contribute to endpoint architecture, technical solution design and the wider EUC technology roadmap. Develop and maintain Bash scripts and automation to improve operational efficiency and reduce manual processes. ..... full job details .....