Customer Acquisition Manager

Great care starts with a conversation. Choosing care for yourself or someone you love can feel overwhelming. We''re looking for someone who can make that first step easier, build trust quickly and turn genuine enquiries into lasting customer relationships. Hales HomeCare supports people in their own homes, helping them to live safely, confidently and independently while maintaining their dignity, choices and everyday routines. Our care teams work within local communities, providing practical care, reassurance and companionship tailored around the individual. This reflects our commitment to delivering compassionate, person-centred care, built around each individual''s needs, choices and routines, and underpinned by the values that guide everything we do at Hales HomeCare. We''re now looking for an engaging and enthusiastic Customer Acquisition Manager to take central ownership of our self-funded customer journey, from the very first enquiry through to care commencing. The role This is a commercially focused, customer-led position where speed, empathy and confident follow-up really matter. People enquiring about care are making an important decision at a difficult or unfamiliar time. You''ll become their primary point of contact, taking the time to understand what they need, explaining how Hales HomeCare can help and guiding them through the process. At the same time, you''ll take ownership of each opportunity. You''ll follow up proactively, understand what may be ..... full job details .....