Job Description
Senior Housing Options Advisor Job Type: Full-time Working Pattern: Office-based, 4 days per week Pay: 41 Umbrella Location: Northampton Job Overview We are recruiting for an experienced Senior Housing Options Advisor to join a busy Housing Options and Homelessness Prevention Service on behalf of our client. You will be responsible for supervising a team of Housing Options Advisers, overseeing the delivery of housing advice, homelessness assessments and prevention services, and ensuring compliance with relevant legislation and statutory guidance. The role will also involve managing a small caseload of complex homelessness cases, supporting staff development and working with partner agencies to deliver effective housing solutions and prevent homelessness. Key Responsibilities Oversee the day-to-day operation of triage and casework services, ensuring high-quality and legally compliant service delivery. Line manage, supervise and support a team of Housing Options Advisers. Provide specialist advice and guidance on complex homelessness cases. Allocate and monitor workloads, ensuring cases are managed effectively and efficiently. Manage a small personal caseload of complex cases, including those requiring safeguarding or multi-agency intervention. Support staff training, mentoring and professional development. Monitor team performance against KPIs and service targets. Work collaboratively with internal teams and external agencies to prevent and relieve homelessness. Support ..... full job details .....