Job Description
Safer Neighbourhood Officer
Coventry, West Midlands | -24.94 LTD Per Hour | 3-Month Temporary Contract
Service Care Solutions are currently recruiting for an experienced Safer Neighbourhood Officer to join a well-established housing provider based in Coventry.
This is an excellent opportunity for an experienced housing professional with a strong background in anti-social behaviour (ASB), tenancy enforcement and community safety to make a positive difference within local neighbourhoods.
Role Details
If you are an experienced Safer Neighbourhood Officer, ASB Officer or Housing Officer looking for your next temporary opportunity in Coventry, we would love to hear from you.
Email (url removed) or call (phone number removed).
Coventry, West Midlands | -24.94 LTD Per Hour | 3-Month Temporary Contract
Service Care Solutions are currently recruiting for an experienced Safer Neighbourhood Officer to join a well-established housing provider based in Coventry.
This is an excellent opportunity for an experienced housing professional with a strong background in anti-social behaviour (ASB), tenancy enforcement and community safety to make a positive difference within local neighbourhoods.
Role Details
- Location: Coventry, West Midlands
- Rate: -24.94 LTD per hour
- Contract: 3 months initially, with potential for extension
- Hours: 37 hours per week, Monday to Friday
- Start Date: ASAP
- Manage and investigate anti-social behaviour (ASB) cases from initial complaint through to resolution, ensuring appropriate action is taken.
- Take enforcement action against serious or persistent nuisance and ASB, including preparing cases for legal proceedings.
- Work closely with solicitors, police, local authorities and other partner agencies to achieve successful outcomes.
- Attend court hearings where required, providing evidence and supporting legal action.
- Conduct interviews with tenants and residents regarding ASB, neighbourhood disputes and sensitive tenancy management issues.
- Work alongside tenancy sustainment teams to support vulnerable residents and prevent tenancy breakdown.
- Develop and implement neighbourhood safety initiatives to improve community wellbeing.
- Coordinate the use of CCTV and other security measures to support residents and tackle neighbourhood issues.
- Maintain accurate case records, reports and documentation in line with organisational policies.
- Work collaboratively with housing management teams to deliver effective tenancy enforcement and neighbourhood services.
- Previous experience within social housing, neighbourhood management, community safety or ASB enforcement.
- Strong knowledge of housing tenancy conditions and relevant enforcement procedures.
- Experience investigating and managing ASB cases, including complex or sensitive situations.
- Understanding of legislation relating to anti-social behaviour and tenancy enforcement.
- Experience working with external agencies, including police, social services and legal professionals.
- Excellent communication, negotiation and conflict-resolution skills.
- Ability to manage a varied caseload independently and prioritise effectively.
- Strong IT and case-management skills.
- Full UK driving licence and access to a vehicle.
- CIH qualification or equivalent housing-related qualification.
- Experience preparing legal cases, witness statements and court documentation.
- Knowledge of safeguarding, tenancy sustainment and supporting vulnerable residents.
- Previous experience of lone working and undertaking risk assessments.
If you are an experienced Safer Neighbourhood Officer, ASB Officer or Housing Officer looking for your next temporary opportunity in Coventry, we would love to hear from you.
Email (url removed) or call (phone number removed).