Resident Liaison Officer

Resident Liaison Officer Façade and Cladding Remediation Location: London and South East site based across projects Salary: £30,000 £40,000 DOE + Benefits Job Type: Full-time, Permanent Sector: Façade Cladding Remediation Fire Safety Occupied Residential The Opportunity An established and growing specialist contractor is looking to appoint an experienced Resident Liaison Officer (RLO) to support façade, cladding remediation and fire safety projects across London and the South East. The role will involve acting as the key point of contact between residents, site teams, clients and other stakeholders, ensuring residents are kept fully informed throughout the works and that any concerns or issues are dealt with professionally and efficiently. Projects will predominantly involve occupied residential buildings, so strong communication skills and previous experience working directly with residents during construction or refurbishment works is essential. The Role As Resident Liaison Officer, you will work closely with the site and project management teams to ensure residents understand the scope, programme and impact of works taking place within and around their homes. You will be responsible for building positive relationships with residents, managing expectations and ensuring disruption is kept to a minimum throughout the project lifecycle. Key Responsibilities Act as the primary point of contact for residents throughout the works Build strong and professional relationships with ..... full job details .....