Job Title: Recoveries Claims Handler Location: Sevenoaks Hours: Monday-Friday, 9:00am-5:30pm (37.5 hours/week) Salary: £26,938 - £28,648 per annum, plus up to £1,500 annual performance-related bonus (eligible after probation) Job Type: Full time, Permanent About the Role: Join our fast-paced Recoveries team and play a key role in delivering fair outcomes for our customers by recovering costs where a third party is responsible. As a Recoveries Handler, you''ll take end-to-end ownership of non-fault motor insurance claims, applying sound technical judgement, commercial awareness, and effective negotiation to drive the right outcomes. What You Will Be Doing: Claims Management Manage non-fault repair, recovery, and uninsured loss claims from start to finish. Send allegations of liability to third parties and their insurers as part of progressing recovery claims. Assess liability, indemnity, and claim financials, making accurate and timely decisions. Keep files moving by identifying opportunities, managing risks, and avoiding delays. Maintain accurate and up-to-date reserves and claim records. Commercial and Financial Decision-Making Make decisions that maximise recoveries and minimise costs. Negotiate subrogated outlays and manage aged debt effectively. Issue outlay requests and proactively follow up to ensure settlement. Process and authorise payments within delegated authority. Supplier and Partner Engagement Work closely with suppliers, solicitors, and partners to
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