Contract

Debt Adviser

cLogo
MK Money Lifeline

Job Description

Debt AdviserWe are seeking a compassionate and proactive Debt Adviser to help people take control of their finances and work towards a future free from debt.Position: Debt AdviserSalary: £12,672 per annum for 18 hours per week - FTE £24,640Location: Central Milton Keynes, principally office based with possible remote workingHours: Part time, 18 hours per week, with flexibility around working patternsContract: 12 months, with an extension envisagedClosing date: 27th November 2026About the roleJoin a small, supportive team helping people facing financial difficulties to manage their money, reduce debt and address the emotional challenges that often accompany financial hardship.You will work directly with clients, building trusting relationships and helping them identify practical, achievable solutions. Working alongside staff and volunteer advisers, your key responsibilities will include:Understanding clients financial circumstances, debt problems and wider support needs.Agreeing and implementing suitable debt solutions and providing budgeting support.Supporting clients throughout their case, including responding to correspondence and calls.Providing information and tools to help clients make informed financial decisions.Signposting or referring clients to other services where appropriate.Maintaining accurate, confidential records using an online case management system.Supporting outreach drop-in sessions and helping supervise and train volunteer advisers.On-the-job training ..... full job details .....