Job Description
*CURRENT, ACTIVE DV CLEARANCE IS ESSNENTIAL FOR THIS ROLE* A UK defence organisation is looking for an experienced Service Design and Asset Manager to join its Technology Operations function. The organisation runs a large and complex technology estate, combining modern platforms with long-standing Legacy systems, and is working through a significant programme of digital change. You will make sure new and changed services are properly designed and ready for live support, and give the organisation a clear, accurate view of the technology it owns. What you''ll be doing Designing new and changed IT services, including support models, service levels and service catalogue entries Setting operational readiness criteria and managing the acceptance of services into live support Working with architects, project teams and strategic suppliers to make sure services can be supported from day one Owning the hardware and software asset life cycle, from procurement through to secure disposal Building and improving the asset register and CMDB so that data can be trusted and used for decisions Managing software licence compliance, audit readiness and renewals across major enterprise vendors Tracking end-of-life technology and using that insight to inform technical debt and investment planning Maintaining control and accountability of assets across different security classifications Reporting on asset and service design performance to senior stakeholders What we''re looking for Substantial ..... full job details .....