Permanent

Head of Operations

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Michael Page

Job Description

As a Head Of Operations you will oversee inhouse warehouse activity for a recognised brand, as well as ensure European fulfilment is managed through a 3PL partnershipClient DetailsThe organisation is a global brand with retail, wholesale and D2C customer groups. The UK operation ( West Cheshire ) directly serves the UK market, and manages European fulfilment. They have a positive, supportive culture with further growth ambitions.DescriptionAs Head of Operations, you will,Oversee day-to-day logistics operations to ensure health and safety, cost, and service metrics are maintainedSet operational priorities and coordinate activity across the logistics functionMonitor performance across in-house and 3PL operations, highlighting opportunity for efficiencies (addition of automation / lean processes etc)Plan workloads and resources to support consistent operational output across BAU and peak periodsWork with relevant colleagues to align logistics activity with wider business plansMaintain clear operational reporting to support informed decisionsProfileA successful ''Head Of Operations'' should have:Experience overseeing inhouse and 3PL warehouse operations and coordinating daily activityAbility to plan workloads, set priorities and manage competing operational demandsExperience monitoring operational performance and resolving delivery issues.Strong commercial acumen to negotiate rates with 3PLs, carriers, freight forwardersKnowledge of process improvement (CI) within logistics ..... full job details .....