Job Description
Customer Service Advisor- Temporary to Permanent Location: Bedford 13.000phr Mon- Friday 40 hour week Temp to perm Our Client is looking for an experienced customer Service Advisor to join their growing team. If you''re passionate about delivering exceptional customer service, enjoy building strong customer relationships, and thrive in a fast-paced environment, we''d love to hear from you. The Role As a Customer Service Advisor, you''ll be the first point of contact for many of our customers, providing a friendly, professional, and efficient service across a broad range of products. You''ll process customer orders, manage enquiries, resolve issues, and work closely with colleagues across the business to deliver an outstanding customer experience. This is a varied role that combines customer service, sales support, administration, and operational collaboration, making it ideal for someone who enjoys taking ownership and making a real difference. What You''ll Be Doing Deliver outstanding customer service across phone, email, and other communication channels. Process customer orders accurately and efficiently, ensuring prompt fulfilment. Handle customer enquiries and provide product guidance and recommendations. Escalate technical product enquiries to specialist teams where appropriate. Resolve customer issues and complaints professionally, achieving positive outcomes. Liaise with internal departments and external stakeholders to ensure smooth order processing. Follow up ..... full job details .....
