Senior User Resarcher (SC Cleared)

Senior User Resarcher (SC Cleared) About Scrumconnect Scrumconnect Consulting is a UK-based digital transformation consultancy delivering secure, scalable, and user-centred solutions across government and enterprise organisations. We specialise in agile delivery, cloud platforms, data, and modern engineering practices-helping clients build reliable services that meet high operational and compliance standards. Role Overview We are now looking to grow our User Centred Design team and are recruiting for a Senior User Researcher. The Senior User Researcher will lead the user research programme across complex public sector engagements, Embedded within multidisciplinary Agile teams alongside service designers, interaction designers, software engineers and product managers. Operating at SFIA Level 5, this role requires an experienced practitioner who can independently plan and lead user research activities across larger teams and complex service domains throughout all delivery phases (Discovery, Alpha, Beta and Live). You will translate user evidence into strategic decisions, advocate for inclusive and accessible public services at a senior level, and play a pivotal role in client advisory and consulting engagement delivery. Key Responsibilities Lead, scope and deliver user research across complex services and multi-team environments, defining research strategies across Discovery, Alpha, Beta and Live phases. Advise teams and clients on the selection, ..... full job details .....