Hire Operations Coordinator

Hire Operations CoordinatorLocation: Basingstoke Hours: Monday to Friday, 9:00am - 5:30pm Salary: Circa 32,000 DOEAre you a highly organised and customer-focused professional looking for a varied role where you can make a real impact?We are seeking a proactive Hire Operations Coordinator to join a growing and successful business in Basingstoke. This is an excellent opportunity for someone who enjoys balancing customer service, administration and operational responsibilities in a fast-paced environment.The RoleAs a Hire Operations Coordinator, you will play a key role in ensuring the smooth day-to-day operation of the hire function, delivering exceptional service to customers from initial enquiry through to equipment return.Key responsibilities include:Managing customer enquiries via phone and emailProducing quotations, order confirmations and invoicesBuilding and maintaining strong customer relationshipsCoordinating hire orders and ensuring timely dispatchPicking, packing and preparing equipment for hireManaging stock levels and equipment availabilityInspecting, cleaning and processing returned equipmentMaintaining accurate records and system updatesSupporting the wider team to ensure excellent customer service standards are achievedAbout YouThe successful candidate will have:Strong communication and customer service skillsExcellent organisational and administrative abilitiesHigh levels of accuracy and attention to detailGood IT skills, including Microsoft OfficeThe ability ..... full job details .....