Merrifield Consultants is recruiting a Senior Membership Manager for an international professional membership organisation. Reporting directly to the CEO, this role offers the opportunity to lead membership growth, engagement and retention, ensuring member organisations receive genuine value throughout their membership journey. The position combines commercial development, strategic relationship management and team leadership, with responsibility for strengthening and growing a global membership base. Job Title: Senior Membership ManagerLocation: LondonSalary: 45,000 to 48,000Permanent: Organisation works a 4 day week (1 day in the office) Key Responsibilities:Develop and deliver membership acquisition plans, identifying new opportunities, researching prospective organisations and building a strong pipeline to achieve growth targets.Lead membership retention and renewals, building relationships with key members, identifying those at risk of leaving and developing approaches to improve engagement.Oversee the onboarding experience, helping new members understand their benefits and identifying opportunities to increase participation and expand existing memberships.Use CRM data, member feedback and market insight to monitor performance, identify opportunities and strengthen the overall membership proposition.Manage and develop the Membership Coordinator, work closely with regional and marketing teams, and represent the organisation at relevant UK and international events. Person
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