Credit Control Assistant

Credit Controller - Derby (Hybrid Working) Job Type: Temporary Ongoing, Full Time Hours: 37 hours per week, Monday to Friday Working Pattern: Hybrid/Remote Working SF Partners are currently recruiting for an experienced Credit Controller to join a well-established and supportive organisation based in Derby. This is a fantastic opportunity for a confident and proactive individual who enjoys building relationships, resolving queries and managing their own portfolio of accounts. Working as part of a friendly finance team, you will play a key role in ensuring outstanding debts are managed effectively, maintaining accurate financial records and supporting the wider business. Key Responsibilities: Managing and monitoring your own portfolio of debtor accounts, ensuring payments are received within agreed terms.Proactively contacting customers to chase outstanding balances via telephone and email.Investigating and resolving account queries and payment discrepancies.Building strong relationships with customers and internal departments to support effective debt recovery.Managing the Credit Control inbox and responding to queries promptly.Producing and issuing customer statements and relevant correspondence.Supporting direct debit collections and cash allocation activities.Maintaining accurate and up-to-date customer account records.Assisting with reporting, reconciliations and audit requirements.Identifying opportunities to improve existing processes and procedures. About You: ..... full job details .....