Job Description
Role Overview: At ETM Group, being a Receptionist is a key front-of-house role and an essential part of delivering a seamless, premium guest experience. You are not just managing arrivals - you are the first impression of the venue, setting the tone for exceptional service and ensuring every guest feels welcomed, valued, and looked after from the moment they arrive. Across our ETM Collection venues - from rooftop restaurants to refined dining spaces - our Receptionists play a vital role in managing reservations, greeting guests, and coordinating the smooth flow of service. You will work closely with the management and floor teams to ensure efficient seating, accurate bookings, and a consistently high standard of guest care. As a Receptionist, you will be responsible for handling bookings, managing guest enquiries, and maintaining an organised and professional reception area. This is a hands-on role where communication, organisation, and attention to detail are essential, along with a calm and confident approach during busy service periods. If you are professional, personable, and passionate about delivering excellent guest experiences, this is an opportunity to grow within one of London''s leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary and Tronc)• Guaranteed 48 hours per week contract• 50% discount for you and up to 5 friends at any of our venues• Paid annual leave• Pension• Quarterly Bonus Scheme• Generous employee referral ..... full job details .....