Epicor Support Analyst
Epicor Support Analyst Rossendale - Hybrid 38,000 - 45,000 + Holiday + Training + Progression + Pension This is a great opportunity for someone with Epicor experience who wants to join a market-leading business that will provide on-the-job training and a clear framework to support long-term career progression.This company is a well-established and growing organisation with a strong reputation for operational excellence and continuous improvement. They rely heavily on Epicor ERP to support manufacturing and distribution operations and are now looking to add a dedicated Epicor Support Analyst who can help the business get the very best out of the system. With structured training and clear progression, this role offers the opportunity to become a key ERP and process expert within the organisation while benefiting from an excellent overall package.Within this role, you will act as the first point of contact for Epicor ERP support across all departments, resolving day-to-day user queries, troubleshooting system and process issues, and ensuring consistent and accurate use of Epicor. You will support reporting requirements using Epicor tools such as BAQs, dashboards and SSRS outputs, working closely with stakeholders to understand requirements and deliver meaningful, reliable information. Continuous improvement is central to the role, identifying process gaps, improving system usage, and helping reduce repeat issues through better data, training, and documentation.The ideal ..... full job details .....
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