Digital Learning Systems Administrator - London. Job in Southwark Education & Training Jobs

Do you have strong experience using Word Press? Look no further!Charity People have partnered with an amazing health foundation helping them to recruit a Digital Learning Systems Administrator.Salary offered £29,000 per annumHybrid - going to London (SE1) twice a weekThis role has come available due to growth and promotion. This is an exciting opportunity for you to join a lovely forward thinking team.The Digital Learning Systems Administrator will play a key role in supporting the smooth day-to-day running of the Academy''s online learning platform and digital learning experience. You will work closely with colleagues across operations, communications and programme delivery teams to upload and maintain course content, support learners and facilitators, and troubleshoot any technical issues across our digital platforms.You will be highly organised, confident with digital systems, and committed to ensuring a first-rate user experience for participants across the Academy''s digital learning offers.Duties and responsibilities:Upload and maintain course materials, resources, and learning activities for participants and members on the Learning Management System (LMS), website (Word Press) and Customer Relationships Manager system (Salesforce)Ensure all content is accurately formatted, up to date and published according to programme timelinesMaintain user enrolment and access permissions across programmesAct as a first point of contact for technical issues and LMS-related queries from participants and facilitatorsTroubleshoot issues and escalate as needed to the Academy Online Manager or IT supportMonitor learner engagement and completion data and flag issues to programme leadsLiaise with programme leads to ensure digital delivery aligns with programme plansSchedule and support live online events including set-up of Zoom/Teams links, testing, and post-session uploadsAssist with the creation of learner guidance materials or FAQsRun regular reports on learner activity and completionAssist with survey distribution and feedback collation for online programmesContribute to process improvement for managing online content and learner supportWork with colleagues to improve user journeys and consistency across programmes and digital systems.Person Specification:Strong IT skills and confidence working with digital platformsExperience using digital platforms in an ewducations or professional settingProven organisational and administrative experienceExperience supporting customers, users, or learnersExperience with Word PressExperience with CRM systems (e.g. Salesforce) or event platforms (e.g. Eventbrite)Friendly, supportive and professional approachThe role closes on 3rd September, 2025Candidates shortlisted for this role will be requested to answer one questionFirst stage interview on 9th September, 2025Second stage interview on 17th September, 2025Please apply in interested in this role.Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
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