OverviewWe are looking for an experienced, enthusiastic, and proactive IT Support 1st and 2nd line engineer to join our team. The ideal candidate must have the ability to take a proactive approach to IT support and good business acumen in order to understand our business model and value that IT brings to the business.

Responsibilities

Responsible for office hardware, software asset and license management

Order supplies for IT office assets

Support video conference systems

Support remote access facilities

Document procedures and systems

Manage asset registers

Knowledge of and logging support requests to helpdesk system.

Supporting all office desktops

Administering Window servers

Support office printers

Manage and maintain SharePoint sites

Ensure network security and data protection

Maintain accurate documentation of IT systems and processes

Set up of AV systems for small conferences and meetings

Essential skills, knowledge and experience

In depth support knowledge of Microsoft Windows 10, 11 and Mac Devices

In depth support knowledge of Microsoft Office 365 and SharePoint

Desirable skills, knowledge and experience

Proven track record and experience in Desktop support

Degree or HND in IT or similar

Microsoft certifications

Ability to work independently

Strong problem solving and troubleshooting skills

Knowledge of ITIL best practices

Knowledge of prevent/safeguarding?

Other information

The post will be based at Dumfries House, Cumnock, KA18 2NJ with the requirement to travel on occasion.

Your working hours will be 37.5 hours per week, working 9am to 5pm.

You must have the legal right to work in the UK.

This post is considered to be a regulated activity therefore any offer will be subject to a satisfactory disclosure check with the Disclosure Scotland.

Applications:

Please submit a cover letter and CV (please note one A4 page maximum each for CV and letter) to Gordon Watson, email address: hr.recruitment@kings-foundation.org and request an application form.

Closing date for applications:

Thursday 25 September 2025 at 5pm

Job details

Seniority level : Not Applicable

Employment type : Full-time

Job function : Administrative

Industries : Education

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