Individual required to help clear a backlog of stage 1 complaints relating to housing needs, homelessness and temporary accommodation.Preferable that candidates have LOCAL AUTHORITY and homelessness complaints experience - would also welcome applicants with Housing Ombudsman experience. Good if applicants are aware of Housing Act 96 Part VII, Homelessness Reduction Act 2018 or Localism Act 2011.3 days a week in the office with Monday as statutory day.Reference 000B 0B71 / 1If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number.Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.All our roles may be subject to pre-employment checks including references so please be prepared.You can also follow us at Twitter/Facebook/LinkedIn or via our website ..... full job details .....