Customer Service Advisor
Here at Bournemouth and Poole College, we have a position available for aCustomer Service Advisor on a part time 4 days per week, permanent basis. In return,you will receive a competitive salary of £24,263 per annum, pro rata (£19,344.82 per annum). At Bournemouth and Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College''s Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The Customer Service Advisor Role: The Customer Services team provides a friendly, welcoming and effective front-of-house service both through the College Enquiry Centre and in Reception dealing with enquiries from customers, students and colleagues. Responsibilities as our Customer Service Advisor will include: Be the first point of contact for incoming telephone calls, answering queries using the College''s CRM system and providing ..... full job details .....
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