Customer Service AdvisorRingwood, Hampshire 12.30 per hour + BonusFull-Time Rotating Shifts Weekend Availability RequiredLove delivering exceptional customer service?Want to work behind the scenes for a premium, well-loved British retail brand, where every customer interaction is about creating 100% happiness?TeamJobs is recruiting for a multi-channel Customer Service Advisor to join a fast-paced and energetic Contact Centre team in Ringwood. If you enjoy speaking to customers, solving problems, and hitting targets, this is your opportunity to be part of something special.This isn''t just another call centre job. It''s about creating standout experiences.The RoleAs a Customer Service Advisor, you will:Handle inbound telephone callsRespond to customer emails and live chatsSupport customers via social media channelsAssist with order placements (consumer and B2B)Resolve product, delivery and dispatch queriesMake outbound follow-up calls where requiredWork towards individual and team KPIsYou will be empowered to make decisions and ensure every customer leaves feeling 100% satisfied.What We are Looking ForExcellent written and verbal communication skillsConfident handling email and live chat enquiriesAbility to multitask and manage multiple chatsTarget and KPI-driven mindsetStrong IT skills (Excel, Outlook, CRM systems)Flexible to work rotating shifts, including weekendsDesirable:Previous contact centre experienceSales confidenceExperience working in a multi-channel ..... full job details .....