Resident Liaison Officer

Location: London-based with travel to sites across Kent and East Anglia
Job Type: Temporary or Permanent

Salary: £28000 - £30000
Sector: Construction / Facade Remediation

About the Company

My Client are a specialist construction company delivering facade remediation and fire safety projects to occupied residential buildings across London, Kent, and East Anglia. Due to continued growth, they are looking for an experienced and professional Resident Liaison Officer to join their  team on either a temporary or permanent basis.

The Role

As Resident Liaison Officer, you will act as the key point of contact between residents, site teams, and project stakeholders throughout the delivery of facade remediation works. You will play a vital role in maintaining positive relationships with residents while ensuring clear communication throughout the construction process.

This is a London-based role with regular travel to project sites in Kent and East Anglia. Travel from the office to site will be fully covered by the company.

Key Responsibilities

• Build and maintain positive relationships with residents and stakeholders
• Provide clear communication regarding upcoming works, access requirements, and project updates
• Manage resident enquiries, concerns, and complaints professionally and efficiently
• Carry out resident consultations, meetings, and door-knocking where required
• Coordinate access arrangements for occupied properties
• Maintain accurate records of resident communications and site activities
• Work closely with site management teams to minimise disruption to residents
• Support the delivery of projects within occupied residential environments

Requirements

• Previous experience as a Resident Liaison Officer within construction, social housing, refurbishment, or facade remediation projects
• Excellent communication and interpersonal skills
• Strong organisational and problem-solving abilities
• Ability to handle challenging situations calmly and professionally
• Full UK driving licence preferred
• Willingness to travel to sites across Kent and East Anglia

What they Offer

• Competitive salary/rate depending on experience
• Temporary or permanent opportunities available
• Travel expenses from office to site covered by the company
• Opportunity to work on high-profile remediation projects
• Supportive and growing team environment

Apply

If you are an experienced Resident Liaison Officer looking to join a growing specialist contractor delivering important remediation works, we would like to hear from you.

Please submit your CV and contact details to apply.