Overview

We have an exciting opportunity for a motivated and committed individual to join our Customer Services Team at Head Office (based at Yate Active Lifestyle Centre) in the role of Membership Administrator.Responsibilities

Carry out administration linked to customer memberships and swimming lessonsHelp to retain existing membersDeal with customer complaints and issues as necessaryCreate reportsEnsure consistency and accuracy across the membership databases and associated administrationWork closely with the contact centre, finance team and other company departments on the administration and accuracy of the membership database and proceduresRequirements / Qualifications

Have a minimum of 3 GCSEs including Maths at Grade C or above (or equivalent)Have experience of administrative work and good keyboard skillsHave experience of drafting letters and emailsHave significant experience of using computer systems, in particular membership databases, Word and ExcelHave good numeric skillsContract

12 Month Fixed Term Contract (Maternity Leave Cover)Application

Applications will close on Friday 26th September 2025If you have any questions, please contact the HR Team on 01454 279 940.

#J-18808-Ljbffr