Salary:

Highly competitive plus generous TRONCFood and Beverage Services Manager

job opening at

Park Plaza Riverbank London HotelAt Park Plaza Riverbank London Hotel, we are dedicated to crafting stories and memories by delivering exceptional and personalised service to our guests. First-class service, delicious food, and drinks are essential to the hotel experience, alongside a great night’s sleep in a stylish location. Your contribution as a

Food and Beverage Services Manager

is therefore vital.Park Plaza Riverbank London Hotel is one of our largest hotels, with

645 bedrooms

and busy Food and Beverage operations.The

Food and Beverage Services Manager

is responsible for the day-to-day management of the entire FandB operation, ensuring the highest levels of guest satisfaction and supporting the Director of Food and Beverage.As our

Food and Beverage Services Manager , you will receive:Salary: Highly competitive with generous Service ChargeSubsidised travel arrangements after midnight (if applicable)Heavily discounted hotel room rates across Europe (extends to Radisson Hotel Group and family and friends)50% FandB discount at our restaurants and bars (for your entire party)Two wellness days per year, starting with 30 days of holiday annually – including bank holidays, increasing with serviceTwo free meals per day, including days off if you wish to dine inAccess to 40% of your pay before payday via WagestreamRecommend a Friend scheme – £750BenefitHub – Discounted prices at online and high street stores, supermarkets, attractions, restaurants, and cinemasVitality at Work scheme with gym discounts and moreRide to Work Scheme and free local cycling lessonsTravel season ticket loans (if applicable)24/7 Employee Assistance ProgrammeRota schedules published at least two weeks in advance (if applicable)Uniforms provided and free dry cleaning (if applicable)Annual staff parties and eventsWe are seeking a

Food and Beverage Services Manager

who:Manages the day-to-day operations of FandB, ensuring guest satisfactionLeads, coaches, and motivates outlet managers to achieve resultsEvaluates guest feedback to improve service qualityEstablishes effective work environments to meet goals and objectivesHandles performance issues within departmentsAdapts offerings based on guest needs, market trends, and competitionMaintains guest and employee satisfaction, market competitiveness, and financial targetsAddresses guest issues proactively to enhance satisfactionCollaborates with other departments to ensure a positive guest experience and compliance with health and safety regulationsManages FandB contractors and controls costs within the budgetMaintains visibility and engagement during FandB outlet operationsIs passionate about exceeding guest expectationsHas previous experience as a

Food and Beverage Manager

in a hotel settingRenowned for creating memorable moments, Park Plaza caters to leisure and business travelers with stylish rooms and versatile meeting facilities, complemented by award-winning restaurants and bars.

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