Out of Hours Team Leader Location: Luton (Hybrid, 2-3 days per week in the office)Salary: 26,600 - 28,000 pro rataHours: 35 hours per week Lead a Team That Keeps Blue Arrow Moving 24/7We''re looking for an energetic and motivated leader to join our Out of Hours team. You''ll support a team of consultants, manage operational escalations, and ensure outstanding service for clients and candidates outside standard business hours. Shift PatternThis role works on a two-week rota covering mornings, evenings and weekends.Weekdays04:00 - 10:0017:00 - 00:30WeekendsShifts between 04:00 - 00:30Every other weekend off will be supported where possible, although rotas may vary to meet business needs. What You''ll BringPrevious team leadership or supervisory experienceExcellent customer service and communication skillsAbility to stay calm and make decisions under pressureRecruitment, staffing, customer operations or similar experienceFlexible approach to working patternsWhy Join Blue Arrow?Hybrid working25 days holiday plus bank holidaysOption to buy additional holidayPension and wellbeing supportDiscounts and reward schemesOngoing training and career developmentThe chance to lead a business-critical function and make a real impactIf you enjoy leading people, solving problems and working in a fast-paced environment, we''d love to hear from you.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. ..... full job details .....