Helpdesk Analyst

Calling all Technology graduates Our client, a leading retail company in the south coast, is currently seeking a Helpdesk Analyst to join their IT support team on a contract basis- this could be a great opportunity for a graduate, someone with 1-2 years tech experience or if you''re looking for a change in your current career. Key Responsibilities:Providing assistance in resolving technical issuesTroubleshooting both hardware and software problemsManaging and maintaining support ticketsEnsuring timely and efficient resolution of support requestsCollaborating closely with internal teams to ensure seamless IT operationsDocumenting and logging support activities and resolutions meticulouslyJob Requirements:troubleshooting and problem-solving skillsExcellent communication abilitiesAbility to manage and prioritise multiple tasksIf you are a Graduate or an IT Analyst with a passion for providing technical support and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client''s dynamic and dedicated IT support team. ..... full job details .....
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