Job Title: Service Coordinator

Location: Croydon, CR0 1EA, Hybrid Working - 3 days office / 2 days remote

Hourly rate -20.38 PAYE / -27.03 Umbrella per hour

Contract Length: 3 -month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

This is a key role at the heart of the service, providing high-quality administrative, operational, and systems support to social workers, practitioners, and managers. You will play a vital role in ensuring the smooth and efficient delivery of services that support children, young people, and families.

Key Responsibilities

• Provide comprehensive administrative, clerical, and ICT support to the Children''s Social Care practice system
• Coordinate and support key processes including panel administration, financial transactions, and meeting management (including minute taking for safeguarding meetings)
• Maintain accurate records and manage data across systems such as EHM and CRS
• Work closely with practitioners, managers, and external partners to ensure timely service delivery
• Liaise with internal teams and external stakeholders including schools, health services, police, and community organisations
• Ensure compliance with governance, data protection, and financial procedures
• Support service improvements and contribute to performance management activities
• Respond professionally and empathetically to enquiries from families, colleagues, and partner organisations

About You

We are looking for someone who is:

• Highly organised with excellent time management skills and the ability to prioritise competing demands
• A strong communicator with the ability to build effective working relationships across teams and agencies
• Detail-oriented, with the ability to capture and analyse key information and produce accurate records
• Confident using IT systems and databases
• Adaptable, flexible, and able to work in a fast-paced environment

Essential Experience & Knowledge

• Experience working in a Children''s Social Care or similar environment
• Strong administrative/clerical and ICT experience
• Experience supporting complex meetings with accurate minute-taking
• Understanding of safeguarding, confidentiality, and data protection requirements
• Experience working in a high-pressure environment with competing priorities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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