Contract: 8-month fixed term maternity cover, full time - 37.5 hours per week Salary: £25,787 - £27,886 per annum Location: Southampton, SO30 2HL Closing date: Wednesday 18th February 2026 Interview date: Thursday 26th February 2026 We re looking for a passionate and driven Assistant Manager Client Services to join our team at the Southampton rehoming centre and help lead our work supporting people and pets. If you have a talent for delivering outstanding customer service, strong people management skills, and a genuine love for animal welfare, this is your opportunity to make a meaningful impact. This is a fixed term role until 30th September 2026. More about the role Our Southampton rehoming centre plays a vital role in supporting animals and their people, with on-site kennels and a cattery providing direct care and rehoming services. As part of a compassionate and dedicated team, you ll help oversee day-to-day operations, support our clients, and ensure we re making a positive difference in the lives of pets and their owners every day. As Assistant Manager Client Services, you ll be at the forefront of this work. You ll: Lead and line manage the client services team to deliver exceptional care from first enquiry through to adoption or other support Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey Use data and insights to shape services and continuously improve client ..... full job details .....