Repairs & Maintenance Coordinator

Location: Harrow, North West London
Salary: Up to -32,000 per annum
Contract: Full Time, Permanent

Sellick Partnership is supporting a well-known, well-loved organisation in North West London with the recruitment of an experienced Customer Services and Adminstrative candidate to join their teams

This is a varied office-based role where you will play a key part in coordinating maintenance works, supporting customers and engineers, monitoring operational performance and ensuring excellent service delivery across a fast-paced environment

Key duties of Repairs and Maintenance Coordinator role includes:

• Schedule and coordinate repairs, maintenance and servicing appointments
• Manage engineer diaries to maximise productivity and service delivery
• Act as a key point of contact for customers, residents, engineers and suppliers
• Provide regular updates on appointments, job progress and completed works
• Handle customer enquiries and support complaint resolution processes
• Produce reports and monitor operational KPIs and service performance
• Support quotation, invoicing and purchase order administration
• Maintain accurate records across internal systems and databases
• Assist with process improvements to enhance customer service and operational efficiency

Preferred experience includes:

• Experience in scheduling, planning or service coordination.
• Strong customer service and communication skills.
• Excellent organisational and administrative abilities.
• Experience managing multiple priorities in a fast-paced environment.
• Strong Excel and reporting skills.
• Attention to detail and a proactive approach to problem solving.

This is a great opportunity to join a diverse, passionate team and a business that offers a competitive company pension scheme, ongoing training, development and long term career progression

If you are interested in the Repairs and Maintenance Coordinator role, please click apply now. For further information, please contact Ebony Simpson at Sellick Partnership

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years'' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.