Customer Service Executive

Customer Services Executive Writtle, Essex Salary: £25,000 £27,000 per annum Hours: Monday to Friday, 8:30am 5:30pm Job Type: Full-Time Office Based - must drive due to location Join a Fast-Growing Industrial Storage Solution Company! We re working with a dynamic and expanding business based in Writtle, near Chelmsford, to find a confident and capable Customer Services Executive to join their friendly team. This is a fantastic opportunity for someone who thrives in a busy environment and takes pride in delivering first-class service. If you''re great with people, articulate over the phone, and confident managing customer queries with professionalism and patience we want to hear from you! What You ll Be Doing: Delivering excellent customer support via phone, email, and live chat Advising customers on a wide range of home and commercial storage solutions Processing phone orders and managing enquiries Handling delivery issues and resolving complaints with care Supporting the team with general admin tasks Building strong product knowledge to support customers effectively What We re Looking For: Previous experience in a customer service role (essential) Excellent verbal and written communication skills Strong organisational skills and attention to detail A positive, can-do attitude with the ability to stay calm under pressure Computer literate and confident working as part of a team Location: Ideally based within a 10-15 mile radius of Writtle, Essex. ..... full job details .....
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