The Customer Service and Fulfilment Analyst will play a key role in ensuring the seamless delivery of products, providing excellent service within the FMCG industry. This position in Camberley is ideal for someone with a strong focus on customer satisfaction and operational efficiency.Client DetailsCustomer Service and Fulfilment Analyst, Frimley: This opportunity is with a well-established, medium-sized company operating in the FMCG industry. Known for its commitment to excellence, the organisation focuses on delivering high-quality products and services to its customers.DescriptionCustomer Service and Fulfilment Analyst, Frimley:In this role you''ll provide support and expertise to the whole Customer Fulfilment Team for the following:Order Automation tools, SAP trouble-shooting, SAP training/On-boarding, SOAR compliance, Reporting and AnalyticsAs well as this you''ll drive and support global initiativesDesign and build reports, dashboards and analysis in Excel, Power BI and Tableau that lead to actionable insights.Establish a reporting synergy between business units.Additionally daily tasks involveEnsure customer orders are procesed in a timely and accurate manor Deal with all areas of customer serviceEnsure accurate and timely order processing to meet customer expectations.Monitor stock levels and coordinate with supply chain teams to avoid shortages.Collaborate with customer service teams to resolve delivery issues promptly.Maintain strong relationships with key ..... full job details .....