Social network you want to login/join with:Are you tech-savvy, people-focused, and ready to kick-start your career in IT?We''re looking for an enthusiastic and personable Technical Customer Service person to join our growing team. This is a fantastic opportunity for someone who loves technology just as much as they love helping people.This role blends hands-on technical support with outstanding customer service.Salary up to £26K depending on experience + benefitsKey responsibilities for the Technical Customer Service include,Delivering professional yet friendly customer service via telephone, email, and remote toolsTroubleshooting and resolving issues across IT, Networking, Telecoms and Cyber SecurityManaging and maintaining client systems including servers, infrastructure, and telephone setupsBuilding long-lasting client relationships with clear, confident, and courteous communicationLogging and managing support tickets using a help desk systemContributing to internal documentation and user guides to help both clients and teammatesOccasionally visiting client sites when required

(local travel)The ideal Technical Customer Service person will need,A passion for technology and a desire to grow your IT knowledgeA natural ability to communicate clearly and professionally with customersA calm, problem-solving mindset under pressureA team-player attitude - willing to learn and ready to help othersIn return you can expect to be supported every step of the way - the company provide hands-on training and encourage curiosity!If you''re ready to turn your tech passion into a career and you know how to make customers feel valued we want to hear from you.

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