Role: Application Support AnalystStart Date: ASAPLocation: Bath Status: HybridSalary: £31,000I am working with one of my favourite clients to find a skilled Application Support Analyst to join them on a permanent basis. My client is within the UK Top 100 for Professional Services and so, this is an excellent opportunity to really boulster your experience. The role will vary but you can expect to be conducting training across all their offices, including new starter inductions, IT/application refresher courses, project roll-outs, and targeted training sessions. This role is based out of my clients Bath office on a hybrid basis and will be offering a salary of up to £31k.Key ResponsibilitiesDiagnose and troubleshoot desktop and laptop hardware performance issuesAssisting Infrastructure team, when necessary, with equipment moves and replacementsDaily checks leading to triage and responding to alerts, identifying trends and problemsProvide help to Service Desk customers via remote assistance and in person when appropriate.Image, update, maintain and deploy desktops and laptopsManage and monitor inventory of site storerooms and arrange WEEE removalWork with Facilities to provision New Starters, Movers and LeaversProvide 3rd line teams with feedback of problems experienced by Service Desk customersIdentify priority tickets and inform SDM of Major Incidents or Priority 1 and 2 tickets as defined by Service Desk SLAsIf this sounds like a good opportunity for you, please send across ..... full job details .....