Job Title: Customer Service Advisor Job Type: Full time/permanent (Office based)Salary: 26,500 - 27,000 per annum (Dependent on experience)We are delighted to be supporting one of our Ashford based clients in their search for a Customer Service Advisor to join their team, this is a fantastic opportunity to join a highly reputable organisation that offers great opportunities for career progression and development.Key Responsibilities:Provide excellent customer service to clientsManage customer enquiries and resolve issues in a timely and professional mannerBuild and maintain strong relationships with clients to ensure customer satisfactionProcess orders, track shipments, and update clients on delivery statusCollaborate with internal teams to address customer needs and concernsAssist with account management duties, including updating customer profiles and managing contractsKeep accurate records of customer interactions and transactionsSkills and Qualifications:Proven experience in customer service and administrationExcellent communication and interpersonal skillsAbility to build rapport with clients and maintain positive relationshipsProficiency in using CRM software and other relevant tools ..... full job details .....