Content Quality and Brand Standards PartnerLocation: Ealing office base with hybrid working.

Contract: Permanent, 35 hours per week

Job detailsSeniority level: Not Applicable

Employment type: Full-time

OverviewWe’re looking for someone who’s passionate about making digital content work better—not by writing it, but by shaping how it looks, feels, and performs across our websites, intranet, and other channels. As our Content Quality and Brand Standards Lead, you’ll help teams present information clearly and consistently, making sure it’s easy to use, aligned with our brand, and performs well for the people who need it. You’ll lead on brand governance, build toolkits and templates, and support colleagues to apply our brand confidently across digital and offline channels.

This role is ideal for someone who’s worked in digital content operations, service design, or customer communications and wants to make a real impact on how users experience our organisation.

Key Responsibilities

Lead content audits to improve clarity, accessibility, and brand alignment across our websites and intranet

Develop and maintain toolkits, templates, and guidance to help teams apply our brand identity consistently

Support colleagues with training and workshops on tone of voice, visual standards, and brand hygiene

Act as a brand guardian—reviewing materials, spotting inconsistencies, and helping teams fix them without being a gatekeeper

Collaborate with teams launching new services or campaigns to ensure brand alignment from the start

Monitor how content performs and use insights to drive improvements in user experience and engagement

More about you

Strong experience in digital content strategy and governance

Knowledge of accessibility standards and UX principles

Excellent stakeholder engagement and communication skills

Experience in brand governance and asset management

Understanding of GDPR and digital compliance

Collaborative, proactive approach with a user-focused mindset

Choosing us is easyAs an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service

Up to 8% contributory pension

Investment in your learning and development

In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

Equality and inclusionA2Dominion Group is a Disability Confident Employer

which means that we are committed to employing disabled people and will:

actively look to attract and recruit disabled people

provide a fully inclusive and accessible recruitment process

offer an interview to disabled applicants who meet the minimum criteria for the job

be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job

make reasonable adjustments as required

At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.

Meeting the role requirementsWe recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at resourcing@a2dominion.co.uk.

A2Dominion is proud to be a family friendly employer. We embrace equality, diversity, and inclusivity to create a workplace where everyone feels like they belong.

If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: resourcing@a2dominion.co.uk

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