Our client, a leading business in their field is seeking an Account Manager to join their established team on a full-time, permanent basis. Due to an exciting period of growth our client is looking for an Account Manager to join their team, working closely with key clients and departments across the business to ensure a high-level of response and key account management is maintained at all times, acting as the first point of contact for all client queries and concerns. The ideal candidate will have a minimum of 3 years experience in a similar Account Manager role from any industry, although a technical, FM or engineering background is advantageous, where you have been used to working directly with key clients, providing a high level of support whilst acting as the first point of contact. Key Responsibilities: Act as the primary contact for client questions and queries, managing daily communication whilst providing a responsive, professional service Building and maintaining strong, long-term relationships with clients Reviewing service performance data and KPIs Preparing reports and documentation for clients Cross-sell and up-sell products to existing clients when possible Build and maintain relationships with colleagues and departments across the business, ensuring seamless communication at all times Key Experience: Previous experience as an Account Manager minimum of 2 years Experience in a technical, engineering or service-based environment is advantageous, although not ..... full job details .....