Regional Account Manager - Fire and SecurityKent / South East (Field-based) 38,000 - 42,000 + Company Car OTE 50,000 Monday to Friday, 08:30 - 17:00 PermanentThe OpportunityWe are recruiting for a Regional Account Manager within the Fire and Security industry, supporting a portfolio of existing clients across the South East.This is not a sales role - there is no expectation of cold calling or aggressive new business development. Instead, the focus is on managing established accounts, maintaining strong client relationships, and ensuring high-quality service delivery across fire and security contracts.You''ll act as the trusted point of contact for your clients, working closely with engineering and service teams to ensure compliance, performance, and customer satisfaction.What You''ll Be DoingManaging a portfolio of fire and security service contracts across your regionActing as the main point of contact for clients, ensuring a professional and responsive serviceBuilding long-term relationships through site visits, meetings, and regular communicationMonitoring service delivery against KPIs and contract requirementsHandling client queries and escalations, coordinating with internal technical teamsReviewing performance data and preparing reports for client meetingsIdentifying opportunities to enhance existing services and improve contract performance (non-sales focused)Working closely with engineering, service desk, and operational teams to ensure seamless deliveryWhat We''re ..... full job details .....