The sales recruitment network, are recruiting for a product specialist, this role does require travel. Product specialist experience is required. Product Expertise Develop an in-depth understanding of the C2 and C5 product range, including the banding module, and serve as the go-to expert for technical queries. Training and Development Design and deliver structured training sessions to engineers, ensuring they have the necessary knowledge and skills to work effectively with their products. Provide a fully documented training programme, incorporating video footage as a key support asset. Technical Support (Internal) Provide hands-on assistance and troubleshooting to engineers, fostering a collaborative and solutions-oriented environment. Technical Support (Customer-Facing) Offer on-site hands-on assistance and troubleshooting to customers, ensuring exceptional service and expertise. Building a Self-Sufficient Engineering Team Ensure all field-based engineers develop a high level of product knowledge and can take the lead in your absence, operating under a Make Yourself Redundant policy. Key principles: Knowledge Sharing and Documentation Delegation and Empowerment Training and Development Process Optimisation Technology and Automation Succession Planning Cultural Shift towards a self-sustaining team. Communication and Engagement Build strong relationships with the engineering team, sales team, and other departments, ensuring open communication and collaboration. ..... full job details .....