Dynamics 365 Support Analyst – £45 – HampshireWe are seeking an enthusiastic

Dynamics 365 Support Analyst

to join a growing and dynamic Microsoft Partner. This is a fantastic opportunity for someone with experience in CRM support and customisation who is looking to grow into a consultancy or development role. You’ll be part of a small but skilled team supporting varied Dynamics 365 environments, including Power Platform technologies.Responsibilities:Log and process customer issues and requests using Dynamics 365

Troubleshoot and resolve technical issues via phone, email, or onsite visits

Manage support tickets effectively in line with SLAs

Support project-related tasks including CRM improvements and new implementations

Assist in onboarding new clients and environments

Maintain a high standard of customer communication and internal updates

Identify opportunities for automation and process enhancement using Power Platform tools

Experience:Minimum of

2 years’ experience in a desktop or CRM support role

Strong knowledge of

Dynamics 365 customisation

(fields, forms, business rules, workflows)

Familiarity with

Dynamics 365 security roles and settings

Experience with

data handling , imports/exports, and validation

Exposure to

PowerApps, Power Automate, and JavaScript

Awareness of Active Directory, Microsoft 365 Admin Centre, and Entra setup

Excellent written and verbal communication skills

Able to work both independently and collaboratively in a team

Salary:Up to

£45,000

depending on experience Benefits Mentorship ProgrammeLocation:Hybrid

– Must be able to attend the office during probationOffice based in

Hampshire – easily commutable from surrounding countiesHow to ApplyApplications are welcome from professionals with Dynamics 365 CRM support and customisation experience.Please apply asap with your CV to be considered for this position. You can also get in touch with me on

harry.b@pearsoncarter.com

or

0191 406 6111 .Pearson Carter

is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe –

www.pearsoncarter.comKeywords:

D365, Dynamics 365, Microsoft Dynamics CRM, Dynamics CRM, PowerApps, Power Automate, Microsoft 365, Active Directory, Dataverse, Business Central, Microsoft Partner, CRM Jobs, CRM Analyst, Support Analyst, Functional Support, Remote CRM Jobs, Hybrid CRM Jobs, Oxfordshire, Gloucestershire, Warwickshire, Buckinghamshire, Berkshire, Hampshire, Wiltshire, CRM Support Roles UK

#J-18808-Ljbffr