Overview

Fitch Learning Client Relationship Manager - London, UK

role at

Fitch Group, Inc.

Fitch Learning is a leader in financial services training offering expert faculty, e-learning, coaching, and blended assessments. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, collaborating with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry.Fitch Learning is seeking a Client Relationship Manager based out of our London office. The role focuses on managing a defined portfolio of strategic client accounts in Saudi Arabia and Bahrain, growing these relationships, understanding client needs, and designing learning and development solutions with subject-matter-experts to address those needs. You will work toward an agreed revenue target and explore new business opportunities with new logo clients in the region. Some travel to Saudi Arabia is required every 6 weeks.Responsibilities

Manage a portfolio of clients through strategic analysis, relationship building, and internal referralsUnderstand client markets, products, and operating environments to support the design of learning and development solutions that add valueConvert opportunities into booked business using sales excellence; develop best-in-class proposals with internal resources; pitch persuasivelyMaintain accurate data in Salesforce to record and track account developmentsProduce regular revenue forecasts based on your pipeline and justify them clearlyHand projects over to the relevant operational team after commercial delivery and contract negotiation, while retaining escalation and commercial oversightQualifications

Strong background in sales and relationship management within a solutions sales environmentExperience in Financial Services and/or selling learning solutionsHistory of meeting or exceeding revenue targetsAbility to understand client strategy and build effective business and action plansExcellent communication skills with a consultative selling approachWhat Would Make You Stand Out

Previous experience in the Middle East or knowledge of the regionProven track record in retaining and growing a portfolio of businessWhy Choose Fitch

Hybrid work environment: three days a week in office, depending on line of business and locationCulture of learning and mobility: dedicated trainings, leadership development, and mentorship programsInvesting in your future: retirement planning and tuition reimbursement programsComprehensive healthcare offerings for well-beingFamily-friendly policies, including generous parental leaveInclusive work environment with Employee Resource GroupsPaid volunteer days and matched funding for donationsFor more information about Fitch Group, please visit our websites.

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