Responsibilities

Complex calendar management using own initiative and exercising own judgementCompose and prepare internal/external correspondence in addition to maintaining, answering and routing correspondence not requiring manager’s attentionScreen calls/incoming mail – be an effective gatekeeper; take messages efficiently and accuratelyMonitor and ensure implementation of company policyCoordinate all aspects of executive level manager appointments, meetings, receptions and conference/video callsAssist with creation / modification of presentations, spreadsheets and other various documentsCollation and preparation of expense receipts and supporting documentation for Mumbai team processingCoordinate travel arrangements, understanding executive’s travel preferences and needs, using initiative in managing itinerary times and costings. Arrangement of Visas where required.Create and maintain correspondence and record filesAssist and fill in for other support staffTrain, coach or guide other administrative staff where requiredAssist with any other ad hoc reports and special projects as requiredRun and review weekly and monthly client tracking reports on internal reporting systems ensuring deadlines are metAssist in organising group morale events and franchise partiesAssist with Client events where requiredEnter and manage client meetings via internal CRM applicationAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencyMay prepare and review materials and correspondence for meetingsPrepares, reconciles and tracks expense reportsDevelopment Value

Exposure to CEO / Chairman level clientsOpportunity to work in a complex and fast-paced banking environmentInsight into the day-to-day operations within the Investment BankOpportunity to build up own network within the industryKnowledge/Experience

Proven experience of operating all office equipment and ability to train others in use of the sameSubstantial experience of operating in a similar role in a professional services environment, ideally within IB.Proven experience of adapting to changing circumstances, responding to varying business needs and prioritiesDemonstrable experience of working effectively in a high-pressure and challenging environmentSkills

Highly proficient in MS Office applications, including use of Outlook as a business toolStrong IT skills; experience of internal Citigroup applications an advantageStrong interpersonal and organizational skillsConsistently demonstrates clear and concise written and verbal communications skills.Attention to detailAbility to multitask effectively and efficiently and meet all expected deadlinesAbility to take unexpected eventualities in their stride, and to cope well under pressureSelf-motivated and detail orientedExcellent organisational skills, with strong background in managing multiple prioritiesCompetencies

Superior time management: ability to prioritise tasks and work to tight deadlines, at times under pressureFlexibility of approach, together with a ‘can-do’ attitude, is keyStrong interpersonal skills, to create and maintain effective relationships with internal and external stakeholdersCharacteristics: enthusiasm, “can do” attitude, self-confidence, resilience, drive, sound judgment, adaptability, creativity, initiative, reliability, risk awareness, team playingQualifications

Significant experience at senior level within a corporate environment, ideally within IBDegree level qualification an advantageProfessional secretarial qualifications advantageousJob Family Group:

Business Strategy, Management and AdministrationJob Family:

Administrative SupportTime Type:

Full timeMost Relevant SkillsPlease see the requirements listed above.Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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