OverviewAre you a strategic leader with a passion for delivering commercial excellence across the NHS? Do you thrive in complex environments and want to make a real difference to public services? We are looking for an experienced and dynamic Head of Commercial Services to lead our commercial function at NHSBSA. This is a high-impact role where you’ll shape and deliver our commercial strategy, collaborating with senior stakeholders across government, suppliers, and the wider NHS. You’ll oversee a talented team, manage high-value contracts, and drive innovation in sourcing and procurement. If you’re ready to bring your commitment and expertise to a role that truly matters, we’d love to hear from you.

What we offer

27 days leave (increasing with length of service) plus 8 bank holidays

Flexible working (we are happy to discuss options such as compressed hours)

Hybrid working model (we are currently working largely remotely)

Career development

Active wellbeing and inclusion networks

Excellent pension

NHS Car lease scheme

Access to a wide range of benefits and high street discounts

ResponsibilitiesAs Head of Commercial Services, you’ll lead a team of up to 45 professionals, managing a contract portfolio worth over £1bn. Your key responsibilities will include:

Developing and delivering NHSBSA’s commercial strategy

Leading strategic sourcing and procurement programmes

Managing supplier relationships and contract performance

Advising on business development and commercial risk

Embedding Government Commercial Functional Standards

Driving innovation through technology and data

Ensuring compliance with legal and governance frameworks

Reporting to senior stakeholders including the NHSBSA Board and DHSC

Identifying opportunities for savings and service improvements

Supporting major projects including outsourcing and joint ventures

Being a trusted advisor to senior leaders, bringing insight, creativity, and commercial acumen to everything you do

Leading the commercial services team alongside other corporate services to provide timely reliable advice and assurance to the Accounting Officer, SROs and Budget Holders

Ensuring services deliver best value outcomes through timely agile corporate support

Enabling business development and service improvement opportunities through commercially exploiting emerging technology and data

Supporting stakeholders through the sourcing process and securing approvals on time to execute sourcing programmes

Designing and delivering the Commercial Strategy and outcomes on major projects including outsourcing and joint ventures

Ensuring supplier market insight informs sourcing strategy and decisions

Delivering an effective procurement service for complex and simple sourcing programmes

Maintaining procurement tools to meet user needs in a rapidly developing business environment

Ensuring all commercial processes are compliant with law and internal governance

Negotiating and managing suppliers to safeguard NHSBSA interests while delivering value for money

Identifying opportunities for continual improvement, economies, and financial savings to benefit the wider NHS

Advising on supplier performance measurement systems for clear visibility of performance

Maintaining and developing a robust commercial data set for decision making and planning

About NHSBSAAt the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and more. Our services are used by NHS organisations, contractors and the public. We design our services around customer needs and place people at the heart of our organisation. When you join us, you’ll be empowered and supported to help your career grow. We are one of the UK’s Best Big Companies to work for and value Collaborative, Adventurous, Reliable and Energetic principles. We strive to offer a fantastic colleague experience, with wellbeing, diversity and inclusion at the centre of our culture. We offer flexible working patterns and a comprehensive benefits package.

How to applyReady to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.

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