Axon Moore are delighted to be partnering with a fantastic business in the Rochdale area. This role is key in maintaining healthy cash flow by effectively managing customer accounts and delivering excellent service throughout the debt recovery process. The successful candidate will take ownership of their ledger and work closely with customers to resolve queries, reduce arrears, and ensure adherence to agreed payment terms.Location: Rochdale Salary: CIRCA 26,000 Benefits: Bonus Scheme, Flextime Main duties: Manage a portfolio of customer accounts and ensure timely collection of outstanding balancesBuild and maintain positive working relationships with clients to resolve payment queries efficientlyProactively chase overdue payments through regular communicationMonitor accounts for potential credit risk and flag concerns appropriatelyFollow internal processes for escalating overdue accounts, including potential service disconnectionAssist in reviewing and improving credit control procedures Carry out general administrative tasks to support the credit control function Person specification: Credit Control experience Strong numerical skills and high attention to detailConfident using Microsoft Office, especially Outlook and ExcelAble to work independently as well as part of a teamOrganised, with effective time management and the ability to prioritise tasks Desirable: Experience in a similar role within the energy or utilities sectorFamiliarity with credit risk ..... full job details .....