PRINCIPAL ACCOUNTABILITIES:This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution.Answering and logging all incidents/requests whether received via phone, email or face to face.Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion.Create and a

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Please click on the apply button to read the full job description