Sales Administrator Location: ChertseyContract Type: Permanent Office BasedSalary: £30,000 Position Overview As Sales Administrator, you''ll be the backbone of the sales office, managing customer enquiries, processing orders and supporting Account Managers on key accounts. You''ll work across multiple systems to raise quotations, handle returns and repairs, and liaise with suppliers and internal teams to ensure on-time delivery. Your role directly impacts customer satisfaction and business growth, giving you visibility across the full sales cycle from initial enquiry through to invoice and delivery. Responsibilities Respond to customer enquiries via telephone and email, providing accurate information and support Prepare quotations and process orders using the CRM system, following strict procedures and maintaining data accuracy Support Account Managers and Directors on major contracts and strategic account development Enter order data and place orders with suppliers, tracking progress to meet delivery deadlines Handle returns and repairs through the RMA process with customers and suppliers Liaise with Goods Receipt and Despatch teams to progress orders and resolve delivery issues Inspect goods, support shipping and invoicing as Quality Deputy when required Develop relationships with allocated accounts by maintaining contact and identifying new business opportunities Gather and share relevant market information and supplier product knowledge with the team Support internal ..... full job details .....