Job Description We''re hiring on behalf of a leading banking client for a CRM Support Specialist to join their London-based team. This is a fantastic opportunity for someone with strong Salesforce experience and a passion for user support, training, and CRM optimisation. Key Responsibilities Act as first-line support for all primary CRM users Deliver training and support for new functionality rollouts Manage CRM admin tasks including user setup, access rights, and reportingAssist in developing and maintaining CRM user guides and training materialsSupport CRM change initiatives and stakeholder communicationsCoordinate User AcceptanceTesting (UAT) and Post Implementation Verification (PIV)Maintain CRM policies and procedures documentationEngage with Salesforce Champion CommunitiesSupport CRM audits and access reviews Skills andamp; Experience Required Experience in CRM support, ideally with SalesforceStrong communication and training delivery skillsFamiliarity with user access management and reporting Experience coordinating UAT and writing documentation Background in financial services or banking is highly desirableProactive, detail-oriented, and collaborative approach What''s on Offer Opportunity to work with a prestigious banking clientHybrid working model with flexibilityCollaborative and supportive team environmentChance to influence CRM strategy and user engagementLocation: LondonSalary: Daily Rate Job Type: 12 months contractWorking Pattern: Hybrid Location London, ..... full job details .....