CQC Registered Manager
Location: Bristol
Job Type: Full-time, Permanent
Hours: 37.5 hours per week
Salary: £45,000 – £50,000 per year
We are looking to recruit an experienced Registered Manager to join KIWI Children Services, part of the Catalyst Care Group family. This is an exciting opportunity for a passionate and values-led Registered Manager to lead a specialist trauma-informed supported living service for young adults transitioning from residential care into adulthood.
As a Registered Manager, you will play a vital role in shaping high-quality, therapeutic support services that empower young people to build independence, stability, and positive futures. This Registered Manager opportunity is ideal for someone with experience leading complex, trauma-informed, or mental health-focused services who is passionate about improving outcomes for young people.
About the Role
The Registered Manager holds statutory responsibility for the leadership, operational management, quality, safety, and regulatory compliance of the Teen Trek Post-18 Transition Service.
Teen Trek is a specialist, trauma-informed supported living and outreach service for young adults aged 18–25 leaving residential care. Many young people supported by the service present with complex trauma histories, emotional vulnerability, mental health needs, and increased risk behaviours.
As the Registered Manager, you will ensure the service delivers safe, effective, compassionate, and well-led care in line with CQC Fundamental Standards, while supporting young people to transition successfully into adulthood with dignity, consistency, and ongoing support.
The Registered Manager will also lead service development, oversee compliance and safeguarding, support staff wellbeing, and maintain strong relationships with Local Authorities and external professionals.
Key Responsibilities
- Provide strong, visible, and values-led leadership across the service, embedding trauma-informed and relationship-based practice throughout the team
- Lead and support staff to deliver emotionally safe, person-centred, and consistent support for young people transitioning into independent living
- Oversee the operational management of the service, ensuring effective staffing levels, resource allocation, and high-quality care delivery
- Maintain full CQC compliance, including inspections, statutory reporting, safeguarding processes, audits, and policy implementation
- Manage service budgets effectively, ensuring financial sustainability and value for money
- Recruit, supervise, develop, and retain a skilled and compassionate staff team
- Lead safeguarding and risk management processes, including crisis response planning and dynamic risk assessments
- Implement and oversee quality assurance systems, audits, and continuous improvement initiatives
- Build and maintain effective partnerships with Local Authorities, housing providers, mental health services, and external stakeholders
- Participate in the on-call rota and provide leadership during incidents, emergencies, and safeguarding concerns
- Promote a culture of equality, diversity, inclusion, and positive outcomes for young people
About You
- Level 5 Diploma in Leadership & Management for Adult Care (or working towards), or a relevant professional qualification
- Eligibility and suitability to register with the CQC as a Registered Manager
- Previous experience as a Registered Manager, Deputy Manager, or senior leader within supported living, complex needs, mental health, or trauma-informed services
- Strong knowledge of trauma-informed practice, safeguarding, CQC regulations, and relevant legislation including the Children’s Act and Leaving Care Act
- Experience supporting young people with complex needs, emotional dysregulation, challenging behaviours, or crisis presentations
- Proven leadership skills with experience managing teams, performance, compliance, and service delivery
- Strong organisational, communication, IT, and report-writing skills
- Ability to build positive relationships with external professionals and multi-agency partners
- Emotionally resilient, proactive, and solution-focused approach
- Full UK driving licence and flexibility to participate in on-call duties and occasional out-of-hours support
Benefits
- Competitive salary with enhanced pay for on-call duties
- Funded qualifications and clear career progression opportunities
- Regular supervision, wellbeing support, and reflective practice sessions
- Enhanced annual leave including an extra day off for your birthday and four additional wellness days per year
- Employee Assistance Programme and Health Cash Plan
- Retail discounts, gym discounts, and Cycle to Work scheme
- Workplace pension scheme
- Group Life Insurance, Critical Illness Cover, and Income Protection Cover
- Supportive and values-driven working environment
About the Company
At KIWI Children Services, we provide tailored accommodation and bespoke support focused on positive risk management, trauma-informed care, emotional wellbeing, and skill development for young people requiring high levels of therapeutic intervention and support.
Our Children and Young Person Services are designed to deliver high-quality, human-centred care for young people who may be experiencing crisis, emotional vulnerability, or complex needs. We are committed to helping young people build independence, confidence, and long-term stability through compassionate and relationship-based support.
The Teen Trek Post-18 Transition Service exists to prevent crisis, reduce unnecessary inpatient admissions, and ensure young people leaving care are not left to manage adulthood alone.
We are dedicated to empowering young lives through collaboration, therapeutic support, access to specialist interventions, and a culture of compassion.
Apply Now
If you’re organised, proactive, and passionate about supporting others, we’d love to hear from you!
Click Apply Now, and let’s arrange a quick chat about this exciting opportunity.
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.
As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments.
We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.
Join us in championing our values and building a workplace where everyone can thrive.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.
The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
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