Customer Service and Sales Support Executive (French)
Customer Service and Sales Support ExecutiveFluent French and EnglishPeterhead, Scotland OR Leighton Buzzard, EnglandFull Time Monday-Friday 35,000 + Performance BonusesWe are recruiting on behalf of an ambitious international supplier of premium consumables and technical solutions. The company has established a strong reputation for exceptional service and long-term customer relationships across global markets.We are seeking a fluent French and English speaking Customer Service and Sales Support Executive to support French-speaking customers and the field sales team.Ideally, you will be available to start at 7:30am (Monday-Friday), however flexibility can be discussed.The Role - Customer Service at the CoreThis position is heavily focused on customer service.You will manage incoming calls and emails from French-speaking customers, process orders efficiently, follow up quotations, and provide essential support to field-based sales representatives in France and surrounding regions.You will play a key role in ensuring customers receive fast, accurate, and professional service at every stage of their journey.Key ResponsibilitiesHandle incoming customer queries via phone and email in French and EnglishProcess orders accurately and promptlySend confirmations and resolve issues same day wherever possibleFollow up on outstanding quotations to support order conversionSupport field sales representatives with administrative and customer support tasksUpdate and maintain CRM ..... full job details .....
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