Club Manager

What''s in it for you?Weekly PayTeam meal whilst on shift prepared by our chefs£20 Taxi Contribution for late shiftsClothing AllowanceEvery House Membership50% off Food and Drink, 7 days a weekStaff Room Rate; Any Bedroom, Any House, $100 a nightPrivate Health and Dental CareLife AssuranceDay off on your birthdayUp to 50% Staff Discount on Cowshed and Soho HomeIn conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.Free Counselling SessionsCookhouse and House Tonic: Our Cookhouse and House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyExclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much moreTeam Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Shoreditch House...
Located in East London''s historic Tea Building, Shoreditch House is an established fixture on the area''s creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Spread over the fifth and sixth floor, the house also has 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members'' restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant, Pen Yen, is the destination for sushi, sashimi and dishes from the robata grill. The back-deck dining space, also on the rooftop, is the new home for Maya, a Mexican inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space
The Role...
As Club Manager at Soho House, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food and beverage offerings. Demonstrating a professional approach towards our managers, employees and Members, you are responsible for the day-to-day management of the club, any associated events in the club and including the member and guest experience.
Main Duties...Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house teamEnsuring that members and guests have a great experience and resolving any issues before they departOrdering and purchasing of products for the ClubManage and operate the POS system and ensure all items are updated as necessaryContact person for all staff for any requests and problems and being responsible and pro-active in problem solvingTo ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standardsEnsure the menus are updated monthly and are correct at time of printing, adhere to GM''s deadlines for menu printingCoordinate tasks and work with other departments to ensure that the department runs efficientlyPrint, organize, and separate various necessary documents, summarize relevant information, and distribute information to appropriate employeesEnsure employee compliance with company standards and policies and external regulationsEnsure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the jobAssign and ensure work tasks are completed on time and that they meet appropriate quality standardsMaintain the highest level of appearance at all timesBe physically fit and able to safely and repeatedly lift, bend, twist and be able to stand/walk for long periods of timePrepare and monitor rotas for the club staff and reduce unnecessary overtime - work efficiently
What we are looking for...Up to 3-5 years'' experience in a busy hospitality venue within a Senior Management capacityInnovator and influencer with previous experience managing FandB operationsExcellent interpersonal skills and ability to build relationships (internal and external)Strong attention to detailsExcellent customer serviceFluent in EnglishOrganised and reliableAbility to work and maximize relationships within a diverse teamComputer literacy within Opera, Micros and Adaco advantageousFull understanding of local authority requirementsPersonal license holderSIA knowledge, understanding and experience
Shoreditch House Opening Hours:
Sun - Tues - 7:30am - 12am
Wednesday - 7:30am - 1am
Thurs - Sat - 7:30am - 3am
*subject to change
Nearest Station (E1 6AW):
Shoreditch High Street, Liverpool Street, Old Street, Hoxton, MoorgateTPBN1_UKCT
Other jobs of interest...

Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!