Assistant General Manager
Assistant General Manager | Small Scottish Pub andamp; Restaurant Venue
Location:andnbsp;Musselburgh, East Lothian
Salary: andpound;30,000 - andpound;38,000 (Doe)
Job Type:andnbsp;Full-time, Permanent
About the Client:
We are delighted to be representing an award-winning, beautiful restaurant and venue nestled in the heart of East Lothian. Renowned for its exceptional cuisine, stunning setting and commitment to providing unforgettable experiences, this establishment is a cornerstone of the local community and a destination for discerning visitors. The business prides itself on quality, warmth and operational excellence.
The Opportunity:
We are seeking an enthusiastic, hands-on, and motivatedandnbsp;Assistant General Managerandnbsp;to support the General Manager in leading the front-of-house team and overseeing daily operations. This is an excellent opportunity for a skilled Supervisor or Duty Manager looking to take the next step, or an experienced Assistant Manager seeking a new challenge in a premium environment.
Key Responsibilities:
- Support the General Managerandnbsp;in all aspects of daily operations, ensuring seamless service delivery from lunch through to evening dining and special events.
- Lead and motivateandnbsp;the front-of-house team on the floor, setting the standard for service excellence and maintaining a positive, professional atmosphere.
- Assist in upholdingandnbsp;the venue''s reputation for exceptional guest experience, handling any feedback professionally and ensuring guest satisfaction.
- Help drive revenue and profitabilityandnbsp;by supporting with stock control, rota management to control labour costs, and assisting with initiatives to increase average spend.
- Work collaborativelyandnbsp;with the kitchen team to ensure smooth communication and perfect timing between front-of-house and back-of-house.
- Support with staffing duties, including assisting with recruitment, training new team members, managing rotas, and contributing to performance development.
- Ensure complianceandnbsp;with all health, safety, and licensing regulations, assisting the General Manager with administrative tasks and supplier relationships as needed.
- Contribute to marketing and promotional activities, helping to attract new guests and nurture regular local loyalty.
The Ideal Candidate Will Have:
- Previous experience as anandnbsp;Assistant Manager, Duty Manager, or Senior Supervisorandnbsp;within a quality restaurant or hospitality venue.
- A genuine passion for food, drink, and delivering outstanding customer service.
- Good financial awareness, with experience in managing rotas, labour targets, and stock control.
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